1) Privacy Policy of Corawell (Pty) Ltd Corawell (Pty) Ltd (hereinafter “Corawell”) is firmly committed to protecting the privacy of its customers. Corawell will take all reasonable steps to safeguard your personal information, ensuring you feel safe and secure while using our services. This Privacy Policy outlines how Corawell uses personal information provided when users access Corawell’s software service (hereinafter “Corawell”) via our software (Health and Safety Solutions) and our website located at https://www.Corawell.co.za (the “Website”). Collectively, website, and services are referred to as the “Service.” This Privacy Policy applies only to information provided through the Service. By using any of our services, you accept the terms of our Privacy Policy.
2) How We Collect and Use Your Information You can browse the Corawell website without providing any personally identifying information. If need be where personal information such as your email address and name is collected. We may use your personal information to respond to inquiries, improve the Service, customize your experience, or send updates or notifications related to the Service. Information collected by Corawell is categorized as either Personally Identifying Information (PII) or Anonymous Information. PII refers to information that identifies you personally, such as your name, postal address, phone number, email address, and payment details. Anonymous Information does not identify a specific individual and may include technical data about your browser, operating system, and interaction with the Website.
3) Personally Identifying Information (PII) We collect your email address when you register for the Service. For paid service, we also collect your full name, billing address, banking details, phone number, and other billing information. PII is used to respond to inquiries, improve the Service, customize your experience, and process payments for subscriptions and services. Billing transactions for EFT are managed internally.
4) Anonymous Information When you visit the Website, Corawell automatically collects technical information from your browser, such as your internet connection, browser type, operating system, the pages you visit, time spent on the site, and referring URLs. This information does not include any PII and is used to track and improve user experience, identify website defects, and enhance the quality of the Service.
5) Data and Cookie Policy Our website uses cookies, which are small files stored on your computer to enhance your experience. Cookies help track your activity on the Website and improve functionality. While you may disable cookies in your browser settings, doing so may affect your ability to use certain features of the Service. We use third-party analytics services, including Google Analytics, to help understand usage patterns on the Website. These tools may collect information on how often users visit the Website and what pages are viewed. Corawell may use this data to improve our services and personalize advertising. Google Analytics provides users with options to opt-out of certain tracking activities via its Ads Preferences Manager.
6) How We Use and Control Cookies Cookies are used for a variety of purposes, such as tracking user interaction and improving website functionality. Most browsers allow you to control cookie settings; however, disabling cookies entirely may prevent certain website features from functioning properly.
7) How We Share Your Information Corawell values user privacy and does not disclose, sell, or rent personal information to third parties for marketing purposes. We only share PII with third parties if required to provide you with services, and only with your consent. We may share your PII with regional distributors who are bound by confidentiality agreements to protect your data. In compliance with legal obligations, Corawell may disclose PII in response to legal requests or to protect the rights and safety of our users. Aggregated, non-personally identifiable data may be shared for research and business purposes.
8) How We Protect Your Information We store all user data on secure servers and employ SSL technology for payment transactions. While Corawell takes all commercially reasonable steps to safeguard your information, we cannot guarantee that unauthorized access will never occur. Corawell request users to view, correct, or delete their personal data upon request. If incorrect data is stored, we will correct it as necessary upon notification of the user.
9) Email Communications Corawell does not sell or lease user email addresses to third parties. We use email solely for communication related to the Service, including administrative messages, service updates, and marketing content. Users may opt-out of marketing communications by requesting the following via the info@corawell.co.za
10) Children Under the Age Our services are intended for employers and are not directed toward individuals under the legal age. Corawell does not knowingly collect personal information from minors. If such data is found to have been collected, it will be promptly deleted upon notification.
11) Changes to This Privacy Policy This Privacy Policy may be updated periodically. Continued use of the Service after changes are posted indicates your acceptance of the revised terms. Please review this Privacy Policy regularly for any updates.
12) Contacting Corawell For questions or comments about this Privacy Policy, please contact us at info@Corawell.co.za.
Compliance with POPI and GDPR Corawell complies with the Protection of Personal Information Act (POPI Act) and the EU General Data Protection Regulation (GDPR). Corawell ensures lawful, fair, and transparent processing of personal data and takes appropriate technical and organizational measures to secure it.